Tealeaf and Why Tealeaf exactly needed

Now a days marketing on-line is the coolest thing but customers facing problems withhold the marketing . We need some kind of tool that helps to find what kind of errors customers are facing and rectify them so that marketing is done smoothly without any struggle.

Tea Leaf helps to provide exactly what customer requires and tracks the session if any problems occur they are recorded and solved easily. Identify issues in real time and solve by priority bases and reported to improve business process as well.

Unprecedented visibility to every visitors unique on-line interaction. Why customers not able to complete their checkout,campaign convert,problems with logging in,customers search but not purchase.

Benefits:- Visibility of customer struggle,technical issues,business impact,Identify and resolve hidden problems. Maintain record of on-line interaction. Increase customer service effectiveness.

Tea leaf and various situations of usage:-

When ever a customer faces a problem the issue can be resolved by using the user id and searching for the session that is being recorded. Which helps to fix the issue. It also helps to find the problems held pages and guides to solve the issue over those pages. Makes to publish famous links over the site that are most visited.
Judges where people are having a hard time completing a task or transaction on your site.

Tea Leaf which brings awareness of on-line customers experience by monitoring
1)customer experience metrics
2)transaction success rate
3)Technical performance KPI's Variety of reporting tools allow us to configure and track any metrics.

Events which are foundation for all reporting data in Tea-leaf. The set of user defined conditions that track almost anything that occur on a website.
When to look for conditions
what conditions constitute a match
when conditions match the events fire
events can also check individual process under retail side.

A snapshot of a session environment at the time the event fired. The technical settings associated with this users session,Capture what all ready occurred in the sessions. Allows to segment event data by dimensions values.

Events record information

Dimensions filter information in the reports.